Privacy Policy
Effective Date: 26/10/2025
At The Reset Crew, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Who We Are
The Reset Crew is a grassroots harm-reduction initiative based in Wagga Wagga, NSW. Our mission is to support individuals impacted by gambling-related harm through peer-led care, emotional clarity, and practical assistance.
2. What Information We Collect
We may collect:
Personal Information: Name, email address, phone number (only if you choose to provide it via contact forms)
Non-Personal Information: Browser type, device, pages visited (via analytics tools)
We do not collect sensitive personal information unless you explicitly provide it for support or referral purposes.
3. How We Use Your Information
We use your information to:
Respond to enquiries or referrals
Improve our website and services
Communicate updates or opportunities (only with your consent)
We will never sell or share your information with third parties without your permission, unless required by law.
4. Cookies & Analytics
Our website may use cookies or analytics tools (e.g., Google Analytics) to understand how visitors use our site. This helps us improve user experience. You can disable cookies in your browser settings.
5. Data Security
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. However, no online platform can guarantee 100% security.
6. Your Rights
You have the right to:
Access or correct your personal information
Request deletion of your data
Withdraw consent at any time
To make a request, contact us at: andrew@resetcrew.org
7. Changes to This Policy
As The Reset Crew grows, this policy may be updated to reflect new services or legal requirements. We’ll post any changes on this page with a revised effective date.
8. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
The Reset Crew
Wagga Wagga, NSW
📧 andrew@resetcrew.org
🌐 www.resetcrew.org